Thursday, April 30, 2020

Rare Apple Pay Problem (or: Hell is Being an Edge Case)

This is a Web Search Landing Posting (WSLP) for the few dozen Apple Pay folks who try to pay via Apple Pay on the web and have problems because their orders are automatically given a garbled phone number (which is a problem when you buy something from Apple, because you can ONLY verify your order to Apple via the phone number associated with the order, unless you were logged in to your Apple account when you ordered).

Find your own contact card (i.e. search Contacts for your name) on your phone or computer. REMOVE THE "1-" PREFIX.

Go to Settings/Wallet. Delete the phone number. Reenter the number without the "1-" prefix. Make sure the phone number associated with Apple Pay is present (preferably top-most).

So if you're one of the few dozen people who've ordered from Apple via desktop Safari while not logged in, verifying your Apple Pay transaction on a phone with a leading "1-" before your own number, and noticed the resulting problem, you are now good. Please send me $2000 for the countless hours and ulcers I've saved you.


To everyone else:
1. The phone number you assign yourself in your Contacts app is significant, and SKIP THE LEADING "1-".

2. Never order from Apple (or anyone else) without being logged into your customer account. Associating an order after ordering is like swimming in a wave pool of bugginess. Hell is being an edge case.

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