Sunday, July 27, 2014

Bug in the Human Operating System #726

If I'm driving and you're sitting next to me and I take my eyes and my attention off the road to snatch something swiftly from my drink holder or change drawer, it will hardly bother you at all, even though I completely gave up control of the car for those few seconds.

But if I do it the proper way - keeping my eyes and most of my attention on the road, and letting my hand fumble around for a while until it finds the object - that will likely drive you just about crazy.

We subconsciously interpret a fumbling action as an expression of fraught frustration and diverted attention, even when the fumbling represents the complete opposite.

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