Tuesday, November 19, 2019


My local supermarket removed its checkout lanes, replacing them with self-serve kiosks. They fired all the workers, holding on to one whose job is to supervise the self-service. And she gets annoyed when you ask for help.

1 comment:

Anonymous coward said...

I love the brevity and density of your post. I wonder if she is trained to be annoyed when you ask for assistance? Debt collectors are trained to make the client get angry and explode, and then the client apologizes for the outburst and is therefore more likely to repay the debt.

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